This policy explains what personal data we collect from visitors to vijaymistri.com, how we use it, how we protect it, and what rights you have. We take your privacy seriously. We do not sell your data. We do not share it with third parties for marketing purposes.
1. Who We Are
This website is operated by Vijay Mistri, trading as Rent a Director, based in East Hertfordshire, England. Vijay Mistri is the data controller responsible for your personal data collected through this site.
If you have any questions about this policy or how we handle your data, contact us at: vijay@vijaymistri.com
2. What Data We Collect
We collect personal data in the following ways:
- Contact form — name, email address, phone number, company name, business turnover range, and your message.
- Hidden Value Report questionnaire — business information provided when completing the diagnostic at app.quizify.io. This is subject to Quizify's own privacy policy.
- Email newsletter — name and email address when you subscribe to the Leadership and Board Excellence newsletter via Acumbamail.
- Stripe payment — when purchasing the Hidden Value Report, payment data is processed directly by Stripe. We do not store card details. Stripe's privacy policy applies.
- Analytics — aggregated, anonymised usage data. No personally identifiable information is collected through analytics.
- Direct communications — if you contact us by email or WhatsApp, we retain those communications.
3. How We Use Your Data
- To respond to your enquiry or message.
- To deliver the Hidden Value Report and any associated follow up.
- To send the Leadership and Board Excellence newsletter to subscribers who opted in.
- To process payment for services purchased.
- To improve this website and understand how visitors use it.
- To contact you about services you have expressed interest in, where you have given permission.
We will never use your data for automated decision making or profiling without your knowledge.
4. Legal Basis for Processing
- Contract — where processing is necessary to fulfil a service you have purchased or requested.
- Legitimate interests — where we have a genuine business reason to contact you following an enquiry, provided this does not override your rights.
- Consent — for newsletter subscriptions and marketing communications. You may withdraw consent at any time.
5. How Long We Keep Your Data
- Enquiry data — retained for up to 3 years to support ongoing business relationships.
- Client data — retained for 7 years in accordance with UK tax and accounting regulations.
- Newsletter subscribers — retained until you unsubscribe via the link in every email.
- Analytics data — aggregated and anonymised. No personal data is stored.
6. Who We Share Your Data With
We do not sell your personal data. We share it only with trusted third parties necessary to deliver our services:
- Stripe — payment processing.
- Quizify — diagnostic questionnaire.
- Acumbamail — email newsletter delivery.
- Netlify — website hosting and contact form handling.
- TidyCal — Gap Unlock Session booking.
All third party providers are required to keep your data secure and may not use it for their own marketing purposes.
7. International Data Transfers
Some of our third party service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK GDPR, including standard contractual clauses where required.
8. Your Rights
Under UK GDPR, you have the following rights:
- Right of access — to request a copy of the personal data we hold about you.
- Right to rectification — to ask us to correct inaccurate or incomplete data.
- Right to erasure — to ask us to delete your personal data, subject to legal exceptions.
- Right to restriction — to ask us to limit how we use your data in certain circumstances.
- Right to object — to object to processing based on legitimate interests or for direct marketing.
- Right to portability — to receive your data in a structured, commonly used format.
- Right to withdraw consent — at any time, where processing is based on consent.
To exercise any of these rights, contact us at vijay@vijaymistri.com. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office at ico.org.uk.
9. Cookies
This website uses minimal cookies. We do not use advertising cookies or tracking cookies for third party marketing. Any cookies used are strictly necessary for the site to function, or are anonymised analytics cookies. By continuing to use this site you consent to this limited use.
You can control and delete cookies through your browser settings at any time.
10. Security
We take appropriate technical and organisational measures to protect your personal data. Our website is served over HTTPS. Payment data is handled entirely by Stripe and never passes through our servers.
If you have concerns about a potential data breach, contact us immediately at vijay@vijaymistri.com.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be noted with a revised date at the top of this page. Continued use of this website following any update constitutes acceptance of the revised policy.